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Sincerely,
Jack
Protection Services Department
PayPal, an eBay Company
Copyright © 1999-2010 PayPal. All rights reserved.
Consumer advisory- PayPal, Inc., the holder of PayPal's stored value
facility, does not require the approval of the Monetary Authority of
Singapore. Users are advised to read the terms and conditions
carefully.
Original Message Follows:
------------------------
The California Office of the Attorney General
http://ag.ca.gov/contact/complaint_form.php?cmplt=CL
The Washington State Office of the Attorney General
https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx
The Florida Office of the Attorney General
http://myfloridalegal.com/contact.nsf/contact
The Arizona Office of the Attorney General
http://myfloridalegal.com/contact.nsf/contact
Additionally:
The United States Federal Reserve
http://www.federalreserveconsumerhelp.gov/complaintinfo.cfm?info=#
(I understand that PayPal does not operate as a "bank" which is
precisely
why they may be interested in such complaints)
The Better Business Bureau:
https://odr.bbb.org/odrweb/public/complaintlink.aspx
All complaints will be filed "online" enter date here and
written copies will also be sent via certified postal mail.
I understand PayPal's need for holding funds for credit card chargeback
purposes, however a review of my account history for the last year will
reveal a very low chargeback rate as well as a very high
customer-satisfaction rate. I feel that any reasonable person would
conclude that holding my entire balance for ### days is excessive and my
be
viewed by some as punitive or as already stated, an unnecessary abuse
of
power and perhaps even contrary to the laws of some states.
Please be aware that replying with the standard "this is part of the
terms
of service that you agreed to" will not satisfy my request, or deter me
from filing my complaints with the agencies listed above on the enter
date
here. It will be up to those agencies to determine if PayPal is
operating
within the law, abusing power, etc. I am simply seeking a
resolution that is fair and in the best interest of both parties.
Thank you for your time again in looking into this matter.
Adi Prasetya
Case ID PP-001-022-372-845
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